Frequently asked questions

Do you offer any part of your service for free?

Yes. We offer a free online course ‘First Steps in Arabic’, which can provide you with an introduction to Arabic. It contains three complete units covering a range of everyday topics.

How do I subscribe?

Once you have decided which option you would prefer, click on the Sign Up button and this will take you through to the payment process.

How do I get an activation code?

Once you have completed the payment process, we will then send you an activation code by email. You then need to register on the website and enter the activation code. Once this is completed, you can log in and start learning.

What do I do if I have difficulties registering or logging in?

Firstly, check your spam folder to see if the email with the activation code has not landed there. If you did not receive the email or have any difficulties in registering, please get in touch with us via the contact page.

How long does the subscription last for?

We offer an annual subscription. The subscription is effective immediately from the day you activate your account with your personal licence key.

Where can I download the apps from?

You can find the apps we offer via this page:
https://arabiconline.eu/products/apps.
Simply click on the Appstore link of the app of interest to you and you will be taken to the App Store where you can complete the payment process and download your chosen app.

What dialect is the course based on?

ArabicOnline does not use a specific dialect, such as Egyptian Arabic. It uses Modern Standard Arabic (MSA), which is used and understood in all Arab countries.

Do you offer different course levels?

We offer a taster course for absolute beginners. We offer a complete Arabic programme for Beginners leading  to Intermediate level. We also offer an advanced course for those who have studied Arabic and are able to read and work with complex Arabic texts.

Where can I learn Arabic grammar?

Every unit of our Complete Arabic Programme for Beginners and our Intermediate course contains a dedicated section on Arabic grammar. Altogether, the Beginners course covers the core basic topics of Arabic grammar.

How long does it take to complete the course?

Our Complete Arabic Beginners course has 15 units, which provide over 200 hours of study. First Steps in Arabic is a short introductory course, which can be done in less time.

Can I complete the course in one month if done intensively?

This is a common question and depends largely on what is understood by ‘complete’. You could certainly ‘click’ through in a month. Even if you studied a number of hours everyday, it is highly unlikely that you can assimilate all the language, process it and learn it properly. We, therefore, do not recommend this approach.

Do you offer any online help?

We do not offer online tuition. Our programmes are designed for self-study. However, we do provide technical support if you experience difficulties with the programmes or subscription. You can contact us via the website.

Do you offer additional resource materials?

Yes, if you have subscribed for the annual membership, you will find under My Arabic two additional programmes (Word Trainer Arabic, Arabic Conversation Practice), a glossary of important words and phrases, an eBook (Guide to Writing Arabic), handwriting worksheets, audio files and study plans.

Can I receive private tuition?

Yes. Contact us to let us know what you would like in terms of number of hours and when is convenient for you. We c an arrange for online tuition with reliable, trained tutors.

Do you offer scholarships?

At present, no. Please consult your school, university or company if you wish to be funded. We offer discounts to groups of learners.

Do you have an Arabic Facebook page?

We do and it can be found here: https://www.facebook.com/arabiconline

Can I receive a certificate?

We are currently developing online test for Levels A1, A2 and B1 of the CEFR (Common European Framework of Reference for Languages). We will be offering print certificates and digital badges to accompany these tests. After successfully completing a test, we can verify that you have reached a specific level and award a certificate.

Can the course be tailored for corporate use?

Yes, absolutely. We can provide website customisation, integrated LMS, administrator functions, assessment tests and other features such as tracking user progress. Let us know what you require and we will be more than happy to discuss the options available. For more information, please see the ‘Corporate Arabic eLearning’ page.

Can this course by used by a school, college, university or training centre?

Yes. A good starting point would be to let us know how many students will be accessing the course so that we can offer you the best annual subscription fee possible. You will then receive the complete package, technical support, updates and any new resources as they are developed. Together with the British Council we have developed  a free introductory course of Arabic for schools. The link is in the navigation bar under ‘our courses’: arabiconline.eu/schools

Can I submit a guest blog article for the ArabicOnline blog

If the content is relevant, then please send your suggestions via the ‘Contact’ page. We are particularly interested in content related to travel, history and business. Our website is visited by thousands of learners everyday, so any content will be appreciated, shared and ranked highly on search engines.

Can I advertise my business?

No. We aim to keep ArabicOnline.Eu free from distractions, so our policy is no advertising.