Recently, we received an email from a customer who had searched on the internet to see if had been recommended by other users. He found a comment which claimed that our language site was not genuine. This unsettled him and he contacted us directly.

It is quite understandable that users want to get advice and recommendations from internet sites, but frequently people intentionally post misleading or malicious comments advising people not to use a certain site. Negative comments may be from a disgruntled client. But they may also be simply malicious. Or they may be posted by a competitor wishing to affect the sales of a competing site. How do you know then that the advice or recommendations are not biased?

With it is very easy to validate the website and check whether this is a serious website with serious content.

Who owns the Arabic Online?

Arabic Online belongs to Pendragon Educational Publishers Ltd, a UK-based company that specialises in the development of language learning courses and related products. The address of the company is clearly given at the bottom of the home page. The company has proper offices and colleagues who work there. 

Can you contact the website?

Arabic Online has a contact us page with an online form. The contact page also gives a company phone number. 

How do I know the quality of the courses is good?

The website,, contains profiles of the main developers of the Arabic course. 

Over the years Arabic Online has been used by international organisations like the World Bank.

In 2013 Arabic Online won the European Language Label Award. The European Language Label is an award from the European Commission that encourages new initiatives in the field of teaching and learning languages, rewarding new techniques in language teaching, spreading the knowledge of their existence and thereby promoting good practice.

In 2016 the Arabic Online team worked together with the British Council to  develop a introductory taster course of Arabic for British schools.

How do I know my payment is secure?

Arabic Online works with secure payment gateway, No credit card details are stored by Arabic Online or Pendragon Educational Publishers. Furthermore, no private data is sold or passed on to third parties for advertising purposes.

What syllabus do the Arabic courses follow?

All the Arabic courses on ArabicOnline.Eu meet the requirements of the Common European Framework of Reference (CEFR), which is the internationally-recognised benchmark for assessing language learning achievements. The CEFR is organised into levels and the Arabic Online courses guide you through these levels. By subscribing to, you can be sure that you are following an internationally recognised syllabus leading to internationally-recognised outcomes.

Thank you for visiting ArabicOnline.Eu. Our award winning interactive courses of Modern Standard Arabic have been developed for anyone with a genuine interest in Arabic, whether for private, educational or professional reasons and are specially designed for self-study. Our website and our language courses are free from advertisements and we don't share any personal details of our visitors or registered members with third parties. Nor do we sell data for targeted advertising. We believe passionately that learning should be free from commercial distractions. For this reason we rely on subscriptions to fund the development of our products. Click here to find out more about our Beginner to Intermediate Arabic courses.